Installations in times of a pandemic are more challenging than ever.
Our employees are still on site for our customers in Mexico, Poland, Northern Ireland and throughout Germany.
In addition, with our Augmented Support we offer the possibilities of remote maintenance and support.

With an easy-to-use app on a tablet, smartphone, or smart glasses, we can support our customers around the clock and develop solutions together without having to be on site. This enables a faster and error-free exchange of information.

Your advantages:

• Fast and uncomplicated service via live video
• Support of maintenance personnel in troubleshooting
• Implementation of software updates on HMI, PLC, camera and robot systems
• Simplified error identification and derivation of appropriate measures
• Connection of a webcam to simplify error description and support of maintenance personnel
• Increased machine uptime and productivity through reduced response time
• Reduction of travel time and travel costs